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Dynamic Stakeholder Engagement

Good stakeholder engagement is a critical factor to a successful project. 

This webinar covers the fundamental knowledge and tools required to execute good stakeholder engagement in a project context. In the spotlight will be the interrelationships between the main stakeholders in projects: companies, clients, suppliers, contractors, regulatory agencies and communities—and how to design solutions that balance their needs and ensure successful project delivery. 

You will learn about the tools and techniques project managers use to identify stakeholder needs and how to ethically engage with a range of different stakeholders encountered during the project management process. 

The industry expert facilitator will also share seven secrets to stakeholder engagement success that engineers can apply in their workplace.

Learning outcomes

  • Understand and appreciate the value of effective stakeholder engagement;
  • Identify a range of stakeholders and determine their engagement needs;
  • Classify, analyse and determine the most appropriate mode of communication with stakeholders;
  • Document and record stakeholder engagement activities; and
  • Understand and apply stakeholder expectation management.

Is this course for you?

This course is suitable for people in the early stages of their engineering career, 6 years out from graduation.


Dr Ross Yates PhD is an experienced, certified program and project management practitioner. He is a postgraduate university lecturer, an active researcher, and workplace trainer and assessor in project management practice.

Ross specialises in PRINCE2, PMBOK and Agile methods. His specialisation extends to business systems and processes, quality practice, and change management. He has extensive experience delivering projects in the mining, higher education, health care and not-for-profit sectors.

Ross works closely with engineers across a range of fields as an educator and assessor of competence.

Dr Ross Yates